Privacy Policy
- 1.1. Welcome to Erudithe, operated by KLEEN STRATEGIES PTE. LTD. (UEN 202524832E) ("Erudithe," "we," "us," "our"). We are an instructional and e-learning and design company.
- 1.2. We are committed to protecting the privacy of our clients and visitors. We respect the integrity of the Singapore Personal Data Protection Act 2012 (PDPA) and are committed to safeguarding your personal data. This Privacy Policy outlines the types of personal data we collect, how we collect it, why we collect it, and how you can manage, update, and delete the information we hold.
- 2.1. We will collect and hold your personal data in a fair and lawful manner. Where it is reasonably practical to do so, we will collect your personal data directly from you.
- 2.2. We collect your personal data directly from you when you:
- 2.2.1. Visit our website and sign up as a subscriber to our content.
- 2.2.2. Make an enquiry or order in relation to our services through our website at erudithe.com.
- 2.2.3. Correspond with us via social media, telephone, email, or our online forms.
- 2.2.4. Complete a customer satisfaction or market research survey.
- 2.2.5. Participate in any of our training and services.
- 2.3. We may also collect your personal data from publicly available sources and third parties, such as our business partners, to enhance our services.
-
3.1. The types of personal data we collect include, but are not
limited to, your name, postal address, email address, contact
phone numbers, billing and shipping information, and details
of the services and products you inquire about. - 3.2. We do not collect any sensitive data.
- 4.1. We collect, hold, use, and disclose personal data to:
- 4.1.1. Offer and provide you with our e-learning and design services.
- 4.1.2. Facilitate and authorise payment and processing via third-party gateways.
- 4.1.3. Communicate with you about the provision of our services, including sending updates, security alerts, and support messages.
- 4.1.4. Send you marketing and promotional information about our services that might be of interest to you.
- 4.1.5. Improve your experience and our services through research and development.
- 4.1.6. Comply with our legal and regulatory obligations, exercise and defend our legal rights, and resolve complaints or disputes.
- 4.1.7. Otherwise manage our business generally.
- 5.1. We disclose personal data in accordance with the PDPA. We
may disclose your personal data for the purposes outlined in
this Privacy Policy to:- 5.1.1. Our employees, contractors, and group companies.
- 5.1.2. Cloud service providers.
- 5.1.3. Payment system operators.
- 5.1.4. Third-party service providers, such as software providers, IT support, and our marketing partners.
- 5.1.5. Anyone else that you instruct or consent to us disclosing it to.
- 5.2. We will not use or disclose your personal data for any other
purpose unless you have consented to that use or disclosure or
where we are required or authorised by law.
- 6.1. We implement reasonable security arrangements to protect
your personal data from unauthorised access, collection, use,
disclosure, copying, modification, disposal, or similar risks. - 6.2. While we take reasonable measures to safeguard your data,
no method of transmission over the Internet or method of
electronic storage is completely secure. We cannot guarantee
the absolute security of your personal data.
-
7.1. From time to time, we may use your personal data to provide
you with marketing materials about us or our affiliated
businesses. You may withdraw your consent and opt out of
receiving marketing communications from us at any time by
following the unsubscribe instructions provided in the
communications.
-
8.1. You may contact our Data Protection Officer to request access
to the personal data we hold about you and/or to make
corrections to that information, at any time. We will respond to
all requests within a reasonable time, as required by law.
-
9.1. From time to time, we may engage an overseas service
provider to provide services to us, such as cloud-based storage
solutions. By providing us with your personal data, you consent
to your personal data being handled and stored overseas. We
will take reasonable steps to ensure that any overseas recipient
of your personal data is bound by legally enforceable
obligations to protect the transferred data.
- 10.1. If you have any questions, concerns, or complaints about this
Privacy Policy or how we handle your personal data, please
direct your inquiries to:Data Protection Officer
KLEEN STRATEGIES PTE. LTD.
33A Pagoda Street Singapore 059192
enquiries@erudithe.com